FERMÀT’s sales team relied on a single SE to support every rep, creating bottlenecks and an SE stretched too thin
SEs Stretched Thin: With one SE on every call, FERMÀT’s reps got backup at the cost of SE burnout
Inaccessible Tribal Knowledge: Like most companies, FERMÀT’s product expertise was locked away in people’s heads, not in a searchable knowledge base
I’ll get back to you: With a one overstretched SE, real-time assistance was critical to avoiding costly follow-ups
The Solution
They gave their sales team Sam to handle technical questions in real-time, scaling a solo SE’s expertise and keeping sales conversations moving
Scaling With AI, Not Headcount
Scaling With AI, Not Headcount
FERMÀT avoided costly hires by scaling SE support with Sam
SeamlessReal-Time Experience
Sam fits in seamlessly with live sales calls, automatically detecting questions and generating answers in seconds, keeping FERMÀT reps focused on what they do best: selling
EfficientSelling Unlocked
With Sam, AEs handle more questions upfront, speeding cycles and leaving SEs for advanced conversations
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“Instead of hiring more people right away, we can multiply my impact by having an AI assistant (Sam) join the calls and handle technical questions in real time.”
Dan Joo
Senior Solutions Engineer
I kept thinking
My sales motion depended on a few “exceptional” Sales Engineers. I hated it. That’s why I built Sam.
